Terms of Service

Effective Date: 21/02/2025

1. Introduction
These Terms of Service (“Terms”) govern your use of https://fsfsa.org.au and https://fsfsa.au (“the Website”). By accessing or using our services, you agree to be bound by these Terms.

2. User Accounts
To use certain features, you are required to create an account. You are responsible for maintaining the security of your login details.

3. Use of Services
By using our services, you agree that:

  • You will provide accurate and up-to-date information.

  • You authorise us to store your banking details for reimbursement purposes.

  • You will not misuse or attempt to gain unauthorised access to our systems.

4. Reimbursement Policy

  • Reimbursements are processed using the banking details provided by you.

  • We are not responsible for incorrect payments due to inaccurate banking details.

  • Processing times may vary depending on financial institutions.

5. Security & Data Protection
We take reasonable steps to protect your information, but you acknowledge that no system is completely secure. You agree to notify us immediately if you suspect unauthorised access to your account.

6. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:

  • Any loss arising from errors or delays in reimbursement processing

  • Unauthorised access due to security breaches beyond our control

  • Any indirect or consequential damages

7. Termination of Services
We reserve the right to suspend or terminate your access if you violate these Terms.

8. Changes to These Terms
We may update these Terms from time to time. Continued use of the Website after changes constitutes acceptance of the updated Terms.

9. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be resolved in an Australian court of competent jurisdiction.

10. Contact Us
For any questions regarding these Terms, please contact us at:

Fire Service Fund – 20 Chancery Lane, Adelaide, SA, 5000
P: (08) 8204 3851
M: 0422 413 932